What it is
Webhooks let your org subscribe to Sippet events and push them into internal systems. Use them to:- notify your own backend when support activity changes
- trigger downstream workflows
- keep a CRM, warehouse, or internal operations service up to date
In the console
The webhooks area covers:- endpoint configuration
- delivery attempts
- delivery history and status
- retry-aware operational review
Good use cases
- post-call workflow triggers
- syncing support activity to your own tools
- audit-friendly event delivery for internal automation