Support triage

Triage inbound support calls in seconds.

Sippet classifies intent, resolves routine issues, and escalates to the right specialist with full context attached.

  • Intent classification and priority routing
  • Self-serve resolution with human escalation
  • Full context passed to agents on takeover
Support triage

First-call resolution

Route urgent cases immediately and resolve routine issues without agent wait times.

Context-rich handoffs

Pass transcripts, intent tags, and customer history to agents before takeover.

Smarter triage

Use playbooks to triage inbound calls by product, region, or priority tier.

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Build a voice agent your operators trust.
Deploy Sippet AI this week. this week.

Partner with our solutions team to design outbound, inbound, and web voice flows, wire up escalation rules, and pilot thousands of calls before flipping the switch for every region.