Free to start, ready to scale

Pricing built for teams at every growth stage

Start with the free pay-as-you-go plan, move to Growth for €200/month, or deploy Enterprise with self-hosting and a custom AI provider.

Pay-as-you-go

Free
Free Free Pay-as-you-go Limits apply €0.40 / min

Start free and validate inbound plus light outbound workflows before scaling.

  • 2 AI agents max

  • 5 outbound calls per week

  • Inbound calls included

  • Chat widget usage (soft limit)

  • 1 team member seat

Start free

Growth

Most popular
€200 €200 per month Unlimited outbound calls €0.32 / min

For growing businesses and small call centres running higher outbound volume.

  • Unlimited outbound calls

  • Up to 10 operator seats

  • Inbound calls included

  • Chat widget usage included

Upgrade to Growth

Enterprise

Custom
Custom Custom Talk to sales Self-hosted deployments Custom rate

Custom deployments for regulated teams that need self-hosting and AI flexibility.

  • Self-hosting option

  • Custom AI provider

  • Unlimited outbound calls

  • Unlimited seats

Self-hosting and custom AI providers are exclusive to Enterprise.

Talk with sales

Compare all plan details

Usage & controls
Pay-as-you-go plan Growth plan Enterprise plan
Price per minute €0.40 / min €0.32 / min Custom
Outbound call allowance 5 outbound calls / day Unlimited Unlimited
Inbound call allowance Included Unlimited Unlimited
AI agent limit 2 agents Up to 10 agents Unlimited
Realtime operator console
Listen / barge / kick AI controls
DICE, WAOE, WACE segmentation Realtime labels + CRM sync Realtime + custom taxonomy
Playbooks & routing
Pay-as-you-go plan Growth plan Enterprise plan
Inbound playbook
Outbound playbook
Transfer-to-human workflows Operator notify Operator + queue transfer External SIP transfers
Chat widget usage 100 chat sessions / month (soft limit) Unlimited Unlimited
SIP Trunking
Team member seats 1 10 Unlimited
Analytics, QA & AI
Pay-as-you-go plan Growth plan Enterprise plan
Realtime transcript stream
Data warehouse streaming
Sentiment & risk monitoring Advanced + alerting
Deployment, security & compliance
Pay-as-you-go plan Growth plan Enterprise plan
SLA & support Business hours High priority Dedicated TAM · 4h response
Redaction + PII scrubbing Basic redaction Advanced policies Advanced + custom policies
Data residency options EU + US shared EU + US shared Private regions + self-host
Audit logs & retention 90 days 1 year Custom
Self-hosting option
Automation & integrations
Pay-as-you-go plan Growth plan Enterprise plan
REST + Webhook API
Sippet SDK & CLI
CRM connectors (Salesforce, HubSpot, Zendesk) 1 5 Unlimited
Data warehouse sync (Snowflake, BigQuery, Redshift)
Custom AI provider
FAQs

Frequently asked questions

Haven’t found what you’re looking for? Try the Sippet wiki or contact us.

How does Sippet bill for plans?
Pay-as-you-go is free with a weekly outbound limit and a single seat. Growth is €200/month with unlimited outbound calls and up to 10 seats. Enterprise pricing is custom and includes self-hosting plus a custom AI provider.
Can we choose our billing currency?
Yes. EUR is the default settlement currency, but you can switch the console to show USD or GBP estimates. We settle monthly in EUR and surface the USD/GBP equivalents so finance teams can lock in budgets ahead of time.
Do you support inbound calling and human takeovers?
Definitely. Sippet can route inbound calls through your IVR, let an operator monitor the conversation, and immediately barge in, mute the AI, or transfer to another agent. Workflows can be different for revenue recovery, support triage, or research.
Is there a sandbox or trial environment?
Every workspace includes a sandbox mode where you can test your AI playbooks.
Can Sippet be self-hosted for compliance?
Enterprise customers can deploy Sippet inside their own VPC or private region. We provide Terraform modules, monitoring dashboards, and help you stitch in existing SIP trunks so recordings and transcripts never leave your residency requirements.
What integrations are available?
We currently support browser-based calling, webhooks, API calling, and custom SIP endpoint. Sippet can sync your data to your existing CRM, data warehouses, or BI tools including transcripts, call recordings and analytics in real time.

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Partner with our solutions team to design outbound, inbound, and web voice flows, wire up escalation rules, and pilot thousands of calls before flipping the switch for every region.

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