Run AI voice calls, live operator handoff, WhatsApp, SMS, email, Discord, and customer playbooks from one workspace. Plans cover platform access; usage is billed transparently by channel.
Free PAYG
FreeTrial, sandbox, and light omnichannel usage with metered voice and messages.
2 AI agents max
5 outbound calls per week
Discord included
Basic playbooks
1 team member seat
1,000 chat widget messages
Starter
Small teamsFor small teams running messaging-first workflows with limited AI calling.
5 seats and 5 AI agents
25 outbound calls per week
Voice, SMS, email, WhatsApp, Discord
20 playbooks
Basic webhooks
Growth
Most popularFor operational teams running Sippet as an omnichannel AI contact centre.
No outbound call plan cap
Up to 10 operator seats
Unlimited AI agents
50 playbooks
GitHub, webhooks, and prompt security
Enterprise
CustomCustom deployments for regulated teams that need self-hosting and AI flexibility.
Self-hosting option
Custom AI provider
No outbound call plan cap
Unlimited seats
Custom channel rates
Self-hosting and custom AI providers are exclusive to Enterprise.
| Platform access | Free PAYG plan | Starter plan | Growth plan | Enterprise plan |
|---|---|---|---|---|
| Monthly platform fee | €0 | €79 | €249 | Custom |
| Team member seats | 1 | 5 | 10 | Unlimited |
| AI agent limit | 2 agents | 5 agents | Unlimited | Unlimited |
| Contacts | 500 | 5,000 | 10,000 | Unlimited |
| Connected integrations | 1 | 3 | 5 | Unlimited |
| Contact groups | 5 | 50 | 100 | Unlimited |
| Voice & messaging usage | Free PAYG plan | Starter plan | Growth plan | Enterprise plan |
|---|---|---|---|---|
| AI voice calls | from €0.40 / min | from €0.40 / min | from €0.32 / min | Custom |
| Outbound call plan cap | 5 / week | 25 / week | No plan cap | No plan cap |
| SMS | from €0.08-€0.14 | from €0.08-€0.14 | from €0.06-€0.12 | Custom |
| PAYG | from €0.005 / email | from €0.003 / email | Custom | |
| Provider fees + platform fee | Provider fees + platform fee | Discounted platform fee | Custom | |
| Discord | Included | Included | Included | Custom |
| WhatsApp availability check | €0.05 / check | €0.03 / check | €0.02 / check | Custom |
| Platform AI usage | PAYG | PAYG | PAYG with usage insights | Custom |
| Playbooks & operations | Free PAYG plan | Starter plan | Growth plan | Enterprise plan |
|---|---|---|---|---|
| Playbooks | 3 | 20 | 50 | Unlimited |
| Chat widget messages | 1,000 / month | 7,500 / month | 10,000 / month | Custom |
| Realtime operator console | ||||
| Listen / barge / kick AI controls | ||||
| Transfer-to-human workflows | Operator notify | Operator notify | Operator + queue transfer | External SIP transfers |
| Usage analytics and invoice exports | Basic |
| Deployment, security & compliance | Free PAYG plan | Starter plan | Growth plan | Enterprise plan |
|---|---|---|---|---|
| SLA & support | Email support | Standard support | Priority support | Dedicated TAM · 4h response |
| Prompt security middleware | ||||
| Data residency options | EU + US shared | EU + US shared | EU + US shared | Private regions + self-host |
| Audit logs & retention | Basic | Basic | 1 year | Custom |
| Self-hosting option |
| Automation & integrations | Free PAYG plan | Starter plan | Growth plan | Enterprise plan |
|---|---|---|---|---|
| Webhooks | ||||
| Sippet SDK & CLI | ||||
| GitHub integration | ||||
| Discord integration | ||||
| Custom AI provider |
Haven’t found what you’re looking for? Try the Sippet wiki or contact us.
Partner with our solutions team to design outbound, inbound, and web voice flows, wire up escalation rules, and pilot thousands of calls before flipping the switch for every region.