Inbound router

Route every inbound call to the right outcome.

Prioritize high-intent callers, reduce wait times, and keep escalation paths consistent across teams.

  • Intent-driven routing with fallback paths
  • Queue, skill, and priority rules in one builder
  • Seamless handoff to human agents or SIP transfers
Inbound router platform view

Drag-and-drop logic

Build inbound paths with conditions, retries, and escalation rules without code.

Operational visibility

See routing performance, drop-offs, and SLA metrics in real time.

Always-on resilience

Fail over to agents, voicemail, or external systems when demand spikes.

Build a voice agent your operators trust.
Deploy Sippet AI this week. this week.

Partner with our solutions team to design outbound, inbound, and web voice flows, wire up escalation rules, and pilot thousands of calls before flipping the switch for every region.