Support triage

Triage inbound support calls in seconds.

Sippet classifies intent, resolves routine issues, and escalates to the right specialist with full context attached.

Talk to sales
Request a demo
  • Intent classification and priority routing
  • Self-serve resolution with human escalation
  • Full context passed to agents on takeover
Support triage

First-call resolution

Route urgent cases immediately and resolve routine issues without agent wait times.

Context-rich handoffs

Pass transcripts, intent tags, and customer history to agents before takeover.

Smarter triage

Use playbooks to triage inbound calls by product, region, or priority tier.