Free to start, ready to scale

Start free, then grow

Run AI voice calls, live operator handoff, WhatsApp, SMS, email, Discord, and customer playbooks from one workspace. Plans cover platform access; usage is billed transparently by channel.

Free PAYG

Free
Free Free Pay-as-you-go Usage billed separately €0.40 / min

Trial, sandbox, and light omnichannel usage with metered voice and messages.

  • 2 AI agents max

  • 5 outbound calls per week

  • Discord included

  • Basic playbooks

  • 1 team member seat

  • 1,000 chat widget messages

Start free

Starter

Small teams
€79 €79 per month Metered channel usage €0.40 / min

For small teams running messaging-first workflows with limited AI calling.

  • 5 seats and 5 AI agents

  • 25 outbound calls per week

  • Voice, SMS, email, WhatsApp, Discord

  • 20 playbooks

  • Basic webhooks

Start Starter

Growth

Most popular
€249 €249 per month No plan cap; usage billed per minute €0.32 / min

For operational teams running Sippet as an omnichannel AI contact centre.

  • No outbound call plan cap

  • Up to 10 operator seats

  • Unlimited AI agents

  • 50 playbooks

  • GitHub, webhooks, and prompt security

Upgrade to Growth

Enterprise

Custom
Custom Custom Talk to sales Self-hosted deployments Custom rate

Custom deployments for regulated teams that need self-hosting and AI flexibility.

  • Self-hosting option

  • Custom AI provider

  • No outbound call plan cap

  • Unlimited seats

  • Custom channel rates

Self-hosting and custom AI providers are exclusive to Enterprise.

Talk with sales

Compare all plan details

Platform access
Free PAYG plan Starter plan Growth plan Enterprise plan
Monthly platform fee €0 €79 €249 Custom
Team member seats 1 5 10 Unlimited
AI agent limit 2 agents 5 agents Unlimited Unlimited
Contacts 500 5,000 10,000 Unlimited
Connected integrations 1 3 5 Unlimited
Contact groups 5 50 100 Unlimited
Voice & messaging usage
Free PAYG plan Starter plan Growth plan Enterprise plan
AI voice calls from €0.40 / min from €0.40 / min from €0.32 / min Custom
Outbound call plan cap 5 / week 25 / week No plan cap No plan cap
SMS from €0.08-€0.14 from €0.08-€0.14 from €0.06-€0.12 Custom
Email PAYG from €0.005 / email from €0.003 / email Custom
WhatsApp Provider fees + platform fee Provider fees + platform fee Discounted platform fee Custom
Discord Included Included Included Custom
WhatsApp availability check €0.05 / check €0.03 / check €0.02 / check Custom
Platform AI usage PAYG PAYG PAYG with usage insights Custom
Playbooks & operations
Free PAYG plan Starter plan Growth plan Enterprise plan
Playbooks 3 20 50 Unlimited
Chat widget messages 1,000 / month 7,500 / month 10,000 / month Custom
Realtime operator console
Listen / barge / kick AI controls
Transfer-to-human workflows Operator notify Operator notify Operator + queue transfer External SIP transfers
Usage analytics and invoice exports Basic
Deployment, security & compliance
Free PAYG plan Starter plan Growth plan Enterprise plan
SLA & support Email support Standard support Priority support Dedicated TAM · 4h response
Prompt security middleware
Data residency options EU + US shared EU + US shared EU + US shared Private regions + self-host
Audit logs & retention Basic Basic 1 year Custom
Self-hosting option
Automation & integrations
Free PAYG plan Starter plan Growth plan Enterprise plan
Webhooks
Sippet SDK & CLI
GitHub integration
Discord integration
Custom AI provider
FAQs

Frequently asked questions

Haven’t found what you’re looking for? Try the Sippet wiki or contact us.

How does Sippet bill for plans?
Free PAYG is free with a weekly outbound limit, Discord, basic playbooks, and a single seat. Starter is €79/month for small teams, Growth is €249/month with no outbound call plan cap and up to 10 seats, and Enterprise pricing is custom with self-hosting plus a custom AI provider.
What integrations are available?
We currently support browser-based calling, SMS, email, WhatsApp, Discord, webhooks, API calling, GitHub knowledge, and custom SIP endpoints. Sippet can sync your data to existing CRM, data warehouse, or BI workflows including transcripts, call recordings, messages, and analytics.
Do you support inbound calling and human takeovers?
Yes. Sippet can route inbound calls through your IVR, let an operator monitor the conversation, and immediately barge in, or transfer to queue or another agent. Workflows can be different for revenue recovery, support triage, or research. Holding music included.
Is there a sandbox or trial environment?
Every workspace includes a sandbox mode where you can test your AI playbooks.
Can Sippet be self-hosted for compliance?
Enterprise customers can deploy Sippet inside their own VPC or private region. We provide Terraform modules, monitoring dashboards, and help you stitch in existing SIP trunks so recordings and transcripts never leave your residency requirements.
Can we choose our billing currency?
For now, invoices are settled in EUR. If you need another currency, please contact us support@sippet.ai