> ## Documentation Index
> Fetch the complete documentation index at: https://sippet.ai/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Webhooks

> Send Sippet events to your own backend so external systems can react to support activity.

## What it is

Webhooks let your org subscribe to Sippet events and push them into internal systems.

Use them to:

* notify your own backend when support activity changes
* trigger downstream workflows
* keep a CRM, warehouse, or internal operations service up to date

## In the console

The webhooks area covers:

* endpoint configuration
* delivery attempts
* delivery history and status
* retry-aware operational review

## Good use cases

* post-call workflow triggers
* syncing support activity to your own tools
* audit-friendly event delivery for internal automation

## Related pages

* [Subscribe your backend to events](/console/webhooks-guide)
* [Backend RPC API overview](/api-reference/introduction)