> ## Documentation Index
> Fetch the complete documentation index at: https://sippet.ai/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Connect GitHub knowledge to an AI agent

> Install the GitHub app, bind repositories, and attach them to an AI agent for product-aware support.

## Goal

Give an AI agent repository-aware support context so it can answer questions with fresher product and issue knowledge.

## Before you start

* You should have a published or near-ready support agent.
* Decide which repositories are safe and useful for support context.

## Step 1: connect the GitHub app

In the GitHub integration area:

* connect the GitHub app installation
* choose the repositories your org wants Sippet to access
* confirm the installation shows healthy before binding repos

## Step 2: create repository bindings

For each useful repository:

* add the repository binding
* confirm the default branch and repo status look correct
* trigger or review sync status if the repo is newly connected

## Step 3: assign the repository to an agent

Use agent bindings to decide which support agent should use which repo context.

This is useful when:

* one agent handles one product area
* different teams own different repositories

## Step 4: validate the support behavior

Test questions like:

* “Is this issue already known?”
* “Did this feature change recently?”
* “What should support tell the customer while engineering is still working?”

## Example workflow

* a support agent is linked to your main product repository
* the agent answers a user question using repository knowledge and issue context
* if the issue is unresolved, the support workflow can escalate toward issue reporting or human triage

## What good looks like

* repository sync stays healthy
* support answers reflect the correct product area
* agents use GitHub context without sounding like raw engineering output

## Troubleshooting

* If answers feel stale, review repository sync status.
* If the wrong product context appears, narrow the agent-to-repository bindings.

## Related pages

* [GitHub integration overview](/console/github-integration)
* [Set up Discord support monitoring and replies](/console/discord-integration-guide)
* [Create a no-code support agent](/console/ai-agents-guide)